What types of tasks can EVA manage?

EVA manages fulfillment, inventory, maintenance, and administrative tasks across store operations. All tasks are structured, trackable, and executed consistently across every store.

How are tasks generated?

Tasks are generated automatically based on events like incoming orders, shipments, or operational needs. EVA's orchestration engine ensures the right task is created at the right location without manual input.

Can tasks be assigned to specific employees?

Yes, tasks are assigned to specific store teams or employees based on role and availability. This ensures accountability and efficient execution across all store workflows.

How does EVA improve stock accuracy?

EVA uses continuous, zone-based cycle counting instead of disruptive full-store counts. Stock updates happen immediately after validation, ensuring accurate inventory across all locations.

Can EVA support omnichannel fulfillment tasks?

Yes, EVA supports tasks like ship-from-store, click and collect, and pre-picking across all channels. These tasks are automatically generated and managed within the same system used by store teams.

How does EVA provide operational visibility?

All tasks are tracked centrally, giving headquarters real-time insight into execution, performance, and bottlenecks. This creates full visibility across every store and operational workflow.

Tasks APP

Turn store tasks into structured workflows

EVA turns every store workflow into a structured, trackable process. From fulfillment to stock accuracy, tasks are generated and executed automatically across your entire network.

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Automated task generation. Orders and operations instantly become structured tasks across every store, team, and channel in real time.

Structured workflows. Standardize execution across every store with consistent, trackable processes for all operational tasks and daily routines.

Full visibility. Track performance, completion, and efficiency in real time across your entire store network and all operations.

The EVA Tasks app

One place for every task in your store

From fulfilment and inventory to clienteling and communication, EVA Tasks brings all store workflows together in one structured, easy-to-execute environment.

Ship-from-store

Fulfil orders from your stores. Turn stores into fulfilment hubs with guided picking, packing, and shipping workflows.

Click & Collect

Manage in-store pickup. Coordinate reservation, preparation, and handover to ensure fast and reliable pickups.

Zoned Cycle Counts

Continuous inventory accuracy. Maintain stock accuracy with structured, zone-based counting workflows.

Full Stock Counts

Complete inventory checks. Execute full store counts with clear task guidance and validation.

In-store Logistics

Control stock flows in-store. Handle receiving, price label printing, stock movements, and returns to suppliers.

Repairs

Manage repair workflows. Track intake, execution, and customer pickup in one structured flow.

Appointments

Plan customer interactions. Schedule appointments and in-store events with clear visibility into staff and customers.

Operational tasks

Align and inform store teams. Distribute updates and gather feedback through surveys and internal messaging.

Task Capabilities

Everything your stores need to execute consistently

Fulfillment

Ship-from-store tasks. Generate picking, packing, and shipping tasks automatically for online orders.

Pickup

Click and collect workflows. Manage reservation, preparation, and pickup tasks for in-store collection.

Efficiency

Pre-pick optimization. Group multiple orders into efficient picking runs to reduce store workload.

Inventory

Cycle counting. Maintain stock accuracy through continuous, zone-based counting workflows.

Inventory

Real-time inventory. Ensure accurate stock visibility across stores, warehouses, and digital channels.

Globally Compliant

Enterprise-grade security and controls

New Black meets the highest industry standards for security and compliance. Our platform includes all default controls that enterprise teams expect: encryption, audit logs, role-based access controls, network security, continuous monitoring, and more.

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