What makes EVA different from traditional retail platforms?

EVA is built as a unified architecture where all commerce functions share the same data and logic, eliminating fragmentation and reducing the need for complex integrations between systems.

Can EVA replace our existing systems?

Yes, EVA replaces fragmented systems with one unified platform where all commerce functions operate together, reducing reliance on multiple tools and eliminating the need for complex integrations between systems.

How does EVA ensure real-time consistency?

EVA uses a single data model where all commerce functions share the same data in real time, ensuring consistency across channels and eliminating delays caused by synchronization between separate systems.

Is EVA a composable or headless platform?

Yes, EVA is built as a headless and composable platform where all functionality is exposed through APIs, allowing flexibility while maintaining a unified architecture across all commerce functions.

How does EVA handle platform updates?

EVA delivers continuous updates within a unified platform, allowing new capabilities to be added without disrupting operations or requiring complex upgrade cycles across multiple interconnected systems.

Can EVA support global enterprise operations?

Yes, EVA supports global operations through a unified platform that handles multiple markets, channels, and compliance requirements, eliminating the need for separate systems and reducing operational complexity at scale.

EVA Platform Architecture

One platform, built for how retail actually works

EVA replaces fragmented retail architecture with one adaptive commerce platform. Stores, ecommerce, orders, payments, inventory, compliance, and customer engagement operate from a single foundation across every channel and market.

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One unified architecture. Replace dozens of disconnected systems with one platform built on a single, consistent data model.

Real-time data foundation. Every channel operates from the same inventory, customer, order, and pricing data in real time.

Continuous platform evolution. New capabilities are delivered continuously without upgrade cycles, integrations, or system-wide disruption.

The problem

The architecture tax

Enterprise retailers operate complex stacks of disconnected systems. POS, ecommerce, OMS, promotions, and finance all function independently, requiring constant synchronization and reconciliation.

The result is slower innovation, higher IT cost, and inconsistent customer experiences. Every new market or capability introduces additional integrations, compounding complexity across the entire architecture.

The shift

From fragmented systems to one foundation

EVA unifies every commerce function into one platform, where data, logic, and workflows operate together in real time across all channels.

Data

One data model across every channel

Every interaction draws from the same real-time data, ensuring consistency across stores, ecommerce, and fulfillment. Inventory, customer profiles, order history, pricing, and compliance rules operate from a single source of truth.

Architecture

API-first and fully composable

EVA exposes all functionality through APIs, enabling flexible integrations and allowing teams to build without constraints. This headless architecture gives control over every frontend while connecting to your ecosystem.

Evolution

Continuous delivery, not upgrade cycles

New capabilities are released continuously, allowing your platform to evolve without migrations or downtime. EVA replaces upgrade cycles with ongoing innovation, so your platform adapts to change.

Platform Capabilities

Everything unified in one architecture

Stores

Store operations. Run POS, mobile POS, and store workflows from one connected platform.

Orders

Order orchestration. Manage every order from a central repository with intelligent routing logic.

Ecommerce

Headless commerce. Build flexible frontend experiences powered by a unified backend system.

Inventory

Inventory management. Maintain real-time stock visibility across all locations and channels.

Fulfillment

Omnichannel fulfillment. Execute across stores and warehouses with real-time routing for ship-from-store, click and collect, and returns.

Globally Compliant

Enterprise-grade security and controls

New Black meets the highest industry standards for security and compliance. Our platform includes all default controls that enterprise teams expect: encryption, audit logs, role-based access controls, network security, continuous monitoring, and more.

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