Join our team

Cut the Crap! We are just a bunch of NERDS, transforming the world of (e)commerce with our truly unique Unified Commerce Platform (EVA), a creation of an ultra-modern, highly adaptive and Technology Agnostic eco-system.

Our purpose is to help Global operation brands and retailers to become adaptive to change.

About us

EVA is the engine that powers digital retail solutions, a secure, cloud-based platform that is setup to improve the consumer experience. We facilitate flexible infrastructure, enable digital transformation, and help our customers deliver a true unified experience and functionality to their customers faster and smarter. We work for leading brands and retailers such as Rituals, Intersport, AFC Ajax, Fjallraven, GrandVision, and Scotch & Soda.

At New Black we do things a little bit different. We believe that work is about more than getting paid for your effort. It’s such a big part of your life that we ask from you that it’s important to keep in mind that your life isn’t over when you are working. Since we believe that being your own boss can help you feel more comfortable, we decided to implement Holacracy in our company. Holacracy offers an alternative way to structure an organization.

Available roles


Troubleshooter

Help and guide our customers with their technical issues

Welcome to New Black; we are looking for a Troubleshooter, also known as a Subject Matter Expert, ready for a mission! As our Troubleshooter, you are responsible for troubleshooting, reproducing, debugging, and diagnosing customer issues.

About New Black

We are just a bunch of NERDS, transforming the world of (e)commerce with our truly unique Unified Commerce platform, called EVA. Our purpose is to help globally operating brands and retailers to become adaptive to change.

EVA is the engine that powers digital retail solutions, a secure, cloud-based platform that is setup to improve the consumer experience. We facilitate flexible infrastructure, enable digital transformation, and help our customers deliver a true unified experience and functionality to their customers faster and smarter. We work for leading brands and retailers such as Rituals, Intersport, AFC Ajax, Fjallraven, GrandVision, and Scotch & Soda.

Our philosophy

New Black, is a company like no other. That is a promise. We believe that work is about more than getting paid for your effort. We have implemented holacracy in our company and we cut the crap so you don't have to report to a manager. We align with each other, but we don't report in one direction. It helps us to be faster and more adaptive to change. But we don’t take it easy. We work hard and the next thing’s always lined up; we don’t take our success for granted.

NEW BLACK is more than a software company; we are a next-generation platform transforming the world of (e)commerce, a company full of passionate people who love what we do and how we do it.

NEW BLACK is very ambitious; we are profitable and fully bootstrapped (no investors, no debts). This is incredibly important in providing us the freedom to shape our company the way we see fit.

NEW BLACK wholly owns its intellectual property; this allows us to make our own decisions about our products and provides us with the freedom to create the best product with the latest technology.

NEW BLACK has entered selective strategic partnerships with best-in-class global brands like Apple, Microsoft, Adyen, Deloitte to create an ecosystem for global expansion and sustainable success.

About your role

As a Troubleshooter you are responsible for helping and guiding the customers with their issues. You provide support when the first and second direct helplines are insufficient.

As a Troubleshooter, you:

  • Are eager to work with large-scale customers and partners.
  • Troubleshoot, reproduce, debug, and diagnose customer issues.
  • Are not a helpdesk, you are the last station. When the first and second line of support can’t manage you are called in as a last resort.
  • Work closely with software developers to analyze customer issues and track them to resolution.
  • Regularly and timely extend follow-ups with customers and partners with recommendations, workarounds, updates, and action plans.
  • Acquire the required product knowledge and stay up to date with product updates.
  • Create new internal and external knowledge base articles/documentation to capture new learnings for reuse.

We are specifically looking for a Nerd that already has the following skills:

  • Technical know-how.
  • High level of analytic skills.
  • Affinity with software development.
  • Affinity with SaaS.
  • Experience in working with (json) web services and related tooling.
  • Affinity with retail business processes.
  • Fluent speaking and writing in English.
  • Communicative skills. You know how to present yourself in person or in writing.

What we offer

  • An amazing passionate team with talented people, who really love what they do and how they do it.
  • A company like no other; New Black really takes care of you. We hire with the intention to keep you!
  • To be your own boss, for we don’t have a hierarchy but implemented an holacratic way of working. Everyone is equal.
  • State of the art equipment for your home office (AirPods Max, Macbook etc.), and many amazing perks which will reflect your effort and input.
  • Determine your own working hours and days. Determine your own off-time and working location.
  • Our own chef who prepares amazing lunches for you in the office.
  • To be part of something great, not just a job, but a movement in Retail IT landscape. This is a company where everyone works with passion, and they are the best in what they do.

We are changing the future of retail worldwide, and we invite you to be part of it. Apply because you’ve got the motivation to change the game of global retail and the skills to back it up.

How to apply

Send your motivation and resume to Sandra Spalatelu at [email protected]

Although we only hire the best, we don't judge you on (lack of) diplomas or shiny names on your resume. Attitude and experience go a long way. We are looking for the gems who wish to be and become the best of the best.


Core Developer

You and your team are responsible for the improvement of our amazing Unified Commerce Platform called EVA!

Welcome to New Black; we are looking for a Core Developer ready for a mission! As our Core developer you shape and enhance our EVA Unified Commerce Platform by coding, testing, and maintaining its high-quality performance. You focus on continuous improvement, using cutting-edge technology, and collaborating with teams to ensure EVA remains a top-notch, adaptable solution for global retailers.

About New Black

We are just a bunch of NERDS, transforming the world of (e)commerce with our truly unique Unified Commerce platform, called EVA. Our purpose is to help globally operating brands and retailers to become adaptive to change.

EVA is the engine that powers digital retail solutions, a secure, cloud-based platform that is setup to improve the consumer experience. We facilitate flexible infrastructure, enable digital transformation, and help our customers deliver a true unified experience and functionality to their customers faster and smarter. We work for leading brands and retailers such as Rituals, Intersport, AFC Ajax, Fjallraven, GrandVision, and Scotch & Soda.

Our philosophy

New Black, is a company like no other. That is a promise. We believe that work is about more than getting paid for your effort. We have implemented holacracy in our company and we cut the crap so you don't have to report to a manager. We align with each other, but we don't report in one direction. It helps us to be faster and more adaptive to change. But we don’t take it easy. We work hard and the next thing’s always lined up; we don’t take our success for granted.

NEW BLACK is more than a software company; we are a next-generation platform transforming the world of (e)commerce, a company full of passionate people who love what we do and how we do it.

NEW BLACK is very ambitious; we are profitable and fully bootstrapped (no investors, no debts). This is incredibly important in providing us the freedom to shape our company the way we see fit.

NEW BLACK wholly owns its intellectual property; this allows us to make our own decisions about our products and provides us with the freedom to create the best product with the latest technology.

NEW BLACK has entered selective strategic partnerships with best-in-class global brands like Apple, Microsoft, Adyen, Deloitte to create an ecosystem for global expansion and sustainable success.

About your role

As a Core Developer at New Black, you'll play a pivotal role in advancing the EVA Unified Commerce Platform, from coding to testing and maintaining its functionality. Your responsibilities encompass analyzing requirements, implementing interfaces with third parties, and ensuring the platform's quality through automated testing and documentation. You'll collaborate closely with Product Owners, solve technical issues, and stay updated with the latest technologies to continuously improve EVA's performance and capabilities.

As an EVA Core Developer, you:

  • Work on all aspects of coding and shaping our platform. From design, development of prototypes and fully functional pieces of EVA to maintaining, testing and reviewing your peer's code to ensure EVA keeps her promise of being high quality and performant platform.
  • Analyze functional requirements and foster continuous improvement using the newest technology.
  • Develop automated tests to ensure quality, performance and scalability of code.
  • Create and implement interfaces between EVA and 3rd parties.
  • Triage, solve, signal problems and communicate to and with Product Owners.
  • Document and maintain according to industry documentation standards, and to ensure our EVA platform is up-to-date and available for internal and 3rd parties’ use.
  • Spent a part of our (and your) time to keep up with what’s happening in our world and how we can improve or learn from it.

We are specifically looking for a Nerd that already has the following skills:

  • Wizard skills in C# and knowledge of the dotnet ecosystem.
  • Experienced with the usage of MSSQL, Elasticsearch, Redis and message queues.
  • At least a few years of experience with building complex business applications in preferably a modern cloud-based hosting environment.
  • Familiar with the concepts of containers, hosting them (Kubernetes) and monitoring them.
  • Eager to experiment, learn and like to be always one step ahead.
  • Driven to accomplish, get things done and take obstacles as exciting challenges.
  • Strong analytical and problem-solving, ability to deconstruct problems and communicate them with and to others.
  • Inventive, creative and passionate for newest technologies.
  • Eager to work with large-scale international partners and flexibility to travel internationally.
  • Fluent speaking and writing in English.

What we offer

  • An amazing passionate team with talented people, who really love what they do and how they do it.
  • A company like no other; New Black really takes care of you. We hire with the intention to keep you!
  • To be your own boss, for we don’t have a hierarchy but implemented an holacratic way of working. Everyone is equal.
  • State of the art equipment for your home office (AirPods Max, Macbook etc.), and many amazing perks which will reflect your effort and input.
  • Determine your own working hours and days. Determine your own off-time and working location.
  • Our own chef who prepares amazing lunches for you in the office.
  • To be part of something great, not just a job, but a movement in Retail IT landscape. This is a company where everyone works with passion, and they are the best in what they do.

We are changing the future of retail worldwide, and we invite you to be part of it. Apply because you’ve got the motivation to change the game of global retail and the skills to back it up.

How to apply

Send your motivation and resume to Sandra Spalatelu at [email protected]

Although we only hire the best, we don't judge you on (lack of) diplomas or shiny names on your resume. Attitude and experience go a long way. We are looking for the gems who wish to be and become the best of the best.


QA Engineer

Ensure the quality of our applications.

Welcome to New Black; we are looking for a QA Engineer ready for a mission! As a QA Engineer, you ensure that our products, applications and systems are functional and potential bugs are troubleshooted before a new release.

About New Black

We are just a bunch of NERDS, transforming the world of (e)commerce with our truly unique Unified Commerce platform, called EVA. Our purpose is to help globally operating brands and retailers to become adaptive to change.

EVA is the engine that powers digital retail solutions, a secure, cloud-based platform that is setup to improve the consumer experience. We facilitate flexible infrastructure, enable digital transformation, and help our customers deliver a true unified experience and functionality to their customers faster and smarter. We work for leading brands and retailers such as Rituals, Intersport, AFC Ajax, Fjallraven, GrandVision, and Scotch & Soda.

Our philosophy

New Black, is a company like no other. That is a promise. We believe that work is about more than getting paid for your effort. We have implemented holacracy in our company and we cut the crap so you don't have to report to a manager. We align with each other, but we don't report in one direction. It helps us to be faster and more adaptive to change. But we don’t take it easy. We work hard and the next thing’s always lined up; we don’t take our success for granted.

NEW BLACK is more than a software company; we are a next-generation platform transforming the world of (e)commerce, a company full of passionate people who love what we do and how we do it.

NEW BLACK is very ambitious; we are profitable and fully bootstrapped (no investors, no debts). This is incredibly important in providing us the freedom to shape our company the way we see fit.

NEW BLACK wholly owns its intellectual property; this allows us to make our own decisions about our products and provides us with the freedom to create the best product with the latest technology.

NEW BLACK has entered selective strategic partnerships with best-in-class global brands like Apple, Microsoft, Adyen, Deloitte to create an ecosystem for global expansion and sustainable success.

About your role

As a QA Engineer, you will be responsible for assessing the quality of our applications. You find and report bugs and glitches by both using manual as well as automated testing.

As a QA Engineer, you:

  • Review and analyze system specifications.
  • Execute test cases (manual or automated) and analyze results.
  • Create logs to document testing phases and defects.
  • Report bugs and errors to development teams.
  • Help troubleshoot issues.
  • Ensure post-release and post-implementation testing.
  • Work with different teams to ensure quality throughout the software development.

We are specifically looking for a candidate who possesses the following skills:

  • Fluency in spoken and written English.
  • Proven experience as a Quality Assurance Tester or in a similar role.
  • Experience in front-end, back-end, and API testing.
  • Proficiency in both manual and automated testing, with a strong emphasis on automation, functional, and exploratory testing.
  • Ability to document and troubleshoot errors.
  • Attention to detail, an analytical mindset, problem-solving skills, and the courage to ask questions.
  • Experience testing mobile applications is a plus.

What we offer

  • An amazing passionate team with talented people, who really love what they do and how they do it.
  • A company like no other; New Black really takes care of you. We hire with the intention to keep you!
  • To be your own boss, for we don’t have a hierarchy but implemented an holacratic way of working. Everyone is equal.
  • State of the art equipment for your home office (AirPods Max, Macbook etc.), and many amazing perks which will reflect your effort and input.
  • Determine your own working hours and days. Determine your own off-time and working location.
  • Our own chef who prepares amazing lunches for you in the office.
  • To be part of something great, not just a job, but a movement in Retail IT landscape. This is a company where everyone works with passion, and they are the best in what they do.

We are changing the future of retail worldwide, and we invite you to be part of it. Apply because you’ve got the motivation to change the game of global retail and the skills to back it up.

How to apply

Send your motivation and resume to Sandra Spalatelu at [email protected]

Although we only hire the best, we don't judge you on (lack of) diplomas or shiny names on your resume. Attitude and experience go a long way. We are looking for the gems who wish to be and become the best of the best.


Legislation Analyst

As a Legislation Analyst, you are tasked with acquiring comprehensive knowledge of international retail legislation, which you will analyze and distill into development requirements. This ensures our platform, EVA Unified Commerce, achieves and maintains compliance with global standards.

Welcome to New Black; we are looking for a Legislation Analyst ready for a mission! As the Legislation Analyst, you play a vital role in ensuring EVA, our revolutionary Unified Commerce platform, meet regulatory standards, drive operational efficiency, and foster seamless collaboration among teams, empower globally operating brands and retailers to adapt swiftly in the ever-evolving world of (e)commerce.

About New Black

We are just a bunch of NERDS, transforming the world of (e)commerce with our truly unique Unified Commerce platform, called EVA. Our purpose is to help globally operating brands and retailers to become adaptive to change.

EVA is the engine that powers digital retail solutions, a secure, cloud-based platform that is set up to improve the consumer experience. We facilitate flexible infrastructure, enable digital transformation, and help our customers deliver a true unified experience and functionality to their customers faster and smarter. We work for leading brands and retailers such as Rituals, Intersport, AFC Ajax, Fjallraven, and Scotch & Soda.

Our philosophy

New Black, is a company like no other. That is a promise. We believe that work is about more than getting paid for your effort. We have implemented holacracy in our company and we cut the crap so you don't have to report to a manager. We align with each other, but we don't report in one direction. It helps us to be faster and more adaptive to change. But we don’t take it easy. We work hard and the next thing’s always lined up; we don’t take our success for granted. We have enormous passion and strive to be the best of the best.

NEW BLACK is more than a software company; we are a next-generation platform transforming the world of (e)commerce, a company full of passionate people who love what we do and how we do it.

NEW BLACK is very ambitious; we are profitable and fully bootstrapped (no investors, no debts). This is incredibly important in providing us the freedom to shape our company the way we see fit.

NEW BLACK wholly owns its intellectual property; this allows us to make our own decisions about our products and provides us with the freedom to create the best product with the latest technology.

NEW BLACK has entered selective strategic partnerships with best-in-class global brands like Apple, Microsoft, Adyen, Deloitte to create an ecosystem for global expansion and sustainable success.

About your role

Retail is changing at a stunning pace. We're helping our customers becoming adaptive to this change. One of your priorities is to oversee the many customers of New Black and their projects so we deliver the best quality and keep projects on track.

As the Legislation Analyst, you:

  • Research countries over the entire world for legislation and rules regarding cash registers, e-invoicing systems, direct reporting and VAT legislation
  • Interact with 3rd party vendors and their implementation guides.
  • Translate local legistation and implementation documentation to hands-on documentation and development requirements.
  • Translate local legistation to development requirements.
  • Act as the primary go-to person between operational teams and Compliance Subject Matter Experts (SMEs) and the documentation team, spearheading the development and finalization of compliance documentation.
  • Manage customer updates efficiently by overseeing ticket statuses and facilitating seamless communication via Jira and Freshdesk.
  • Ensure adherence to legal and regulatory standards by meticulously researching, analyzing, and communicating requirements, maintaining updated regulatory information, and facilitating necessary approvals.
  • Improving our commerce platform by working closely with Transformation Leads, Subject Matter Experts, Product Owners, and Core Developers to enhance the capabilities of EVA.
  • Uphold quality standards and regulatory compliance, preparing comprehensive reports and maintaining up-to-date documentation.
  • Stay ahead and on top of evolving legislations and compliance frameworks pertinent to EVA's operations, ensuring ongoing alignment.

We are specifically looking for a Nerd that already has the following skills, you:

  • Are a proactive Learner, self-driven and committed to continuous learning, actively acquiring new knowledge and skills.
  • Exceptionally Organized: Highly adept at managing tasks and priorities efficiently, consistently delivering on responsibilities.
  • Collaborative Team Player.
  • Fluency in English: Proficient in both spoken and written English.
  • Passion for Retail & Technology and of course Compliance! Enthusiastic about and knowledgeable in retail and technology industries and related domains.
  • Holds a post-graduate degree from a business school or possesses 1-2 years of relevant experience in compliance related industry.
  • Experience in (tax) law is preferred.
  • Are interested or have in experience regarding indirect tax legislation.
  • Strong analytical and conceptual skills to build relationships, influence stakeholders, and translate requirements into actionable development tasks.
  • Expertise in Compliance: Hands-on experience in Business Analysis within financial institutions, adept in regulatory frameworks, SFAS, auditing, and compliance standards development.
  • Familiarity with process improvement methodologies, meticulous attention to detail, and the ability to navigate complexity effectively.

What we offer

  • A company like no other; New Black really takes care of you. We hire with the intention to keep you!
  • To be your own boss, for we don’t have a hierarchy but implemented an holacratic way of working. Everyone is equal.
  • State of the art equipment for your home office (AirPods Max, Macbook etc.), and many amazing perks which will reflect your effort and input.
  • Determine your own working hours and days. Determine your own off-time and working location.
  • Our own chef who prepares amazing lunches for you in the office.
  • To be part of something great, not just a job, but a movement in Retail IT landscape. This is a company where everyone works with passion, and they are the best in what they do.

We are changing the future of retail worldwide, and we invite you to be part of it. Apply because you’ve got the motivation to change the game of global retail and the skills to back it up.

How to apply

Send your motivation and resume to Sandra Spalatelu at [email protected]

Although we only hire the best, we don't judge you on (lack of) diplomas or shiny names on your resume. Attitude and experience go a long way. We are looking for the gems who wish to be and become the best of the best.


Frontend Developer

Help us build our web apps for millions of users worldwide!

Welcome to New Black; we are looking for a frontend developer for a mission! As our frontend developer you contribute to the web facet of EVA, enabling globally operating brands and retailers to offer a unified, adaptable, and top-notch optimized shopping experience for their customers.

About New Black

We are just a bunch of NERDS, transforming the world of (e)commerce with our truly unique Unified Commerce platform, called EVA. Our purpose is to help globally operating brands and retailers to become adaptive to change.

EVA is the engine that powers digital retail solutions, a secure, cloud-based platform that is set up to improve the consumer experience. We facilitate flexible infrastructure, enable digital transformation, and help our customers deliver a true unified experience and functionality to their customers faster and smarter. We work for leading brands and retailers such as Rituals, Intersport, AFC Ajax, Fjallraven, and Scotch & Soda.

Our philosophy

New Black, is a company like no other. That is a promise. We believe that work is about more than getting paid for your effort. We have implemented holacracy in our company and we cut the crap so you don't have to report to a manager. We align with each other, but we don't report in one direction. It helps us to be faster and more adaptive to change. But we don’t take it easy. We work hard and the next thing’s always lined up; we don’t take our success for granted.

NEW BLACK is more than a software company; we are a next-generation platform transforming the world of (e)commerce, a company full of passionate people who love what we do and how we do it.

NEW BLACK is very ambitious; we are profitable and fully bootstrapped (no investors, no debts). This is incredibly important in providing us the freedom to shape our company the way we see fit.

NEW BLACK wholly owns its intellectual property; this allows us to make our own decisions about our products and provides us with the freedom to create the best product with the latest technology.

NEW BLACK has entered selective strategic partnerships with best-in-class global brands like Apple, Microsoft, Adyen, Deloitte to create an ecosystem for global expansion and sustainable success.

About your role

As a frontend developer at New Black you create and maintain web applications that interact seamlessly with our platform. Working on APIs, data handling, and ensuring that the app interfaces effectively with the platform's functionalities.

As the Frontend Developer, you:

  • Develop highly advanced, secure, and top-notch apps and websites that meet the best industry standards.
  • Drive feature development that directly impacts millions of users while ensuring a top-tier user experience.
  • Create automated tests to guarantee our code works smoothly, ensuring code quality, performance, and scalability.
  • Fast-track solutions by communicating issues to the right teams.
  • Keep our documentation up to date while making time for learning and new ideas. Spend a part of our (and your) time to keep up with what’s happening in our world and how we can improve or learn from it.
  • Collaborate with other team members to define, design and launch new features in an agile and test-driven development environment.
  • Take full ownership of projects from design conception to successful deployment.
  • Constantly strive and refine to improve the overall performance of our apps.
  • Continuously exploring, evaluating, and implementing emerging technologies to enhance product capabilities. Keeping up with the latest tech trends to improve our systems continuously.

We are specifically looking for a Nerd that already has the following skills, you:

  • Experience in designing, building, & implementing software solutions in a Scrum/Agile environment and methodologies.
  • Eager to experiment, learn and like to be always one step ahead. You can educate and collaborate with others.
  • Driven to accomplish, get things done and take obstacles as exciting challenges.
  • Strong analytical and problem-solving, ability to deconstruct technical problems and communicate them with and to others.
  • Inventive, creative, and passionate for newest technologies.
  • Fluent speaking and writing in English.
  • Strong proficiency with, Typescript, React, and the Node development ecosystem, with at least 2 years’ experience.
  • Relevant experience with HTML5, CSS3;
  • Deep understanding how to interact with RESTful API’s.
  • Experience with unit and functional testing and debugging.
  • Experience with Progressive Web Applications (PWA)
  • Familiarity with Server-Side Rendering (SSR) frameworks
  • Implement UI/UX designs into functional, efficient, and maintainable code.
  • Optimize applications for performance, ensuring a seamless user experience.

What we offer

  • An amazing passionate team with talented people, who really love what they do and how they do it.
  • A company like no other; New Black really takes care of you. We hire with the intention to keep you!
  • To be your own boss, for we don’t have a hierarchy but implemented an holacratic way of working. Everyone is equal.
  • State of the art equipment for your home office (AirPods Max, Macbook etc.), and many amazing perks which will reflect your effort and input.
  • Determine your own working hours and days. Determine your own off-time and working location. (We do require you living the most of your time in the Netherlands)
  • Our own chef who prepares amazing lunches for you in the office.
  • To be part of something great, not just a job, but a movement in Retail IT landscape. This is a company where everyone works with passion, and they are the best in what they do.

We are changing the future of retail worldwide, and we invite you to be part of it. Apply because you’ve got the motivation to change the game of global retail and the skills to back it up.

How to apply

Send your motivation and resume to Sandra Spalatelu at [email protected]

Although we only hire the best, we don't judge you on (lack of) diplomas or shiny names on your resume. Attitude and experience go a long way. We are looking for the gems who wish to be and become the best of the best.


Business Analyst

Analyze and improve the functionalities and user experience of our product EVA.

At New Black, a Fin-tech company in Almere. A company like no other, that is a promise! Read on to see how we fulfill the promise mentioned above.

As our Business Analyst, you are responsible for creating and approving designs, creating (improvement) tickets, analyzing data and customer requests, identifying process improvements, supporting the team, and improving functionalities and user experience of our product.

About New Black

We are just a bunch of NERDS, transforming the world of (e)commerce with our truly unique Unified Commerce platform, called EVA. Our purpose is to help globally operating brands and retailers to become adaptive to change.

EVA is the engine that powers digital retail solutions, a secure, cloud-based platform that is set up to improve the consumer experience. We facilitate flexible infrastructure, enable digital transformation, and help our customers deliver a true unified experience and functionality to their customers faster and smarter. We work for leading brands and retailers such as Rituals, Intersport, AFC Ajax, Fjallraven, and G-Star.

Our philosophy

New Black, is a company like no other. That is a promise. We believe that work is about more than getting paid for your effort. We have implemented holacracy in our company and we cut the crap so you don't have to report to a manager. We align with each other, but we don't report in one direction. It helps us to be faster and more adaptive to change. But we don’t take it easy. We work hard and the next thing’s always lined up; we don’t take our success for granted. We have enormous passion and strive to be the best of the best.

NEW BLACK is more than a software company; we are a next-generation platform transforming the world of (e)commerce, a company full of passionate people who love what we do and how we do it.

NEW BLACK is very ambitious; we are profitable and fully bootstrapped (no investors, no debts). This is incredibly important in providing us the freedom to shape our company the way we see fit.

NEW BLACK wholly owns its intellectual property; this allows us to make our own decisions about our products and provides us with the freedom to create the best product with the latest technology.

NEW BLACK has entered selective strategic partnerships with best-in-class global brands like Apple, Microsoft, Adyen, Deloitte to create an ecosystem for global expansion and sustainable success.

About your role

The Business Analyst role involves designing and getting approval for new ideas, creating improvement tickets, analyzing data, and writing tickets based on customer requests and new features.

As our Business Analyst, you:

  • Analyze data, collect test results, and based on that, create tickets with improvement suggestions.
  • Develop and analyze customer requests and translate them into acceptance criteria, and coordinating with the product owner to determine if they are ready for processing.
  • Request and/or develop concept designs and get them approved by the product owner.
  • Act as the first point of contact for developers, documentation writers, testers, and the product owner both inside and outside the team, and help resolve any issues.
  • Ensure the quality of the product together with other teams.

We are specifically looking for a Nerd that already has the following skills, you:

  • Are fluent in speaking and writing in English.
  • Have experience as a Business Analyst, Product Owner, or similar role.
  • Have experience in project management and familiarity with Agile methodology.
  • Have attention to detail.
  • Nice to have: experience with Jira/Confluence.
  • Nice to have: Experience with data analysis (tools).
  • Are good writing skills and knowledge of technical documentation.
  • Have insight into customer needs and product development.
  • Have strong interpersonal skills, such as coaching and mentoring, teamwork abilities, and clear collaboration.
  • Have technical knowledge depending on the product environment.
  • Have affinity with Retail.

What we offer

  • A company like no other; New Black really takes care of you. We hire with the intention to keep you!
  • To be your own boss, for we don’t have a hierarchy but implemented an holacratic way of working. Everyone is equal.
  • State of the art equipment for your home office (AirPods Max, Macbook etc.), and many amazing perks which will reflect your effort and input.
  • Determine your own working hours and days. Determine your own off-time and working location.
  • Our own chef who prepares amazing lunches for you in the office.
  • To be part of something great, not just a job, but a movement in Retail IT landscape. This is a company where everyone works with passion, and they are the best in what they do.

We are changing the future of retail worldwide, and we invite you to be part of it. Apply because you’ve got the motivation to change the game of global retail and the skills to back it up.

How to apply

Send your motivation and resume to Sandra Spalatelu at [email protected]

Although we only hire the best, we don't judge you on (lack of) diplomas or shiny names on your resume. Attitude and experience go a long way. We are looking for the gems who wish to be and become the best of the best.


AI Technical Writer Specialist

We are looking for a Technical Writer ready for a mission.

Welcome to New Black! We are looking for a Technical Writer ready for a mission. Are you a master of words who can create clear, concise, and user-centered content? Can you simplify complex information into easy-to-understand documentation? Are you passionate about AI? New Black is seeking a Technical Writer to join our Team, which is responsible for launching our Contextual Commerce platform in new markets worldwide.

About New Black

We are just a bunch of NERDS, transforming the world of (e)commerce with our truly unique Contextual Commerce platform, called EVA. Our purpose is to help globally operating brands and retailers to become adaptive to change.

EVA is the engine that powers digital retail solutions, a secure, cloud-based platform that is set up to improve the consumer experience. We facilitate flexible infrastructure, enable digital transformation, and help our customers deliver a true unified experience and functionality to their customers faster and smarter. We work for leading brands and retailers such as Rituals, Burberry, Kiko Milan, Dyson, Intersport, AFC Ajax, Kiko Milano, and many more.

Our philosophy

New Black, is a company like no other. That is a promise. We believe that work is about more than getting paid for your effort. We have implemented holacracy in our company and we cut the crap so you don't have to report to a manager. We align with each other, but we don't report in one direction. It helps us to be faster and more adaptive to change. But we don’t take it easy. We work hard and the next thing’s always lined up; we don’t take our success for granted. We have enormous passion and strive to be the best of the best.

NEW BLACK is more than a software company; we are a next-generation platform transforming the world of (e)commerce, a company full of passionate people who love what we do and how we do it.

NEW BLACK is very ambitious; we are profitable and fully bootstrapped (no investors, no debts). This is incredibly important in providing us the freedom to shape our company the way we see fit.

NEW BLACK wholly owns its intellectual property; this allows us to make our own decisions about our products and provides us with the freedom to create the best product with the latest technology.

NEW BLACK has entered selective strategic partnerships with best-in-class global brands like Apple, Microsoft, Adyen, Deloitte to create an ecosystem for global expansion and sustainable success.

About your role

As an AI Technical Writer Specialist, you will play a key role in bridging the gap between product development and end-user understanding. This position is perfect for an AI enthusiast who is passionate about technical writing and eager to enhance the flow of information through AI. You will be responsible for writing, automating, and improving how information is communicated from product owners to end users, ensuring clarity and accessibility. This hybrid role involves exploring uncharted territory as we expect you to integrate AI into the technical writing process. We want you to revolutionize technical writing, transforming the role of the technical writer from a creator to a curator of technical documentation.

As the AI Technical Writer Specialist, you:

  • Master Complexity with Clarity: You have a talent for diving deep into complex fiscal information, unraveling it, and producing clear, user-friendly manuals and guides that help users understand technical and regulatory details effortlessly.
  • Bridge the Gap between Experts and Novices: You can empathize with users who are unfamiliar with certain subjects and guide them from basic understanding to mastery, while also effectively communicating with developers and technical experts to ensure accurate content.
  • Collaborate: You’ll work closely with product owners, developers, and UX/UI designers to gather insights and translate technical specifications into clear, concise, and engaging content for end users via use of AI.
  • Perform User Education: You’ll design and develop educational materials, tutorials, and FAQs to help users understand and effectively utilize AI. Create, organize, and maintain comprehensive documentation and user guides using AI models, ensuring they are user-friendly and easy to understand.
  • Automate Information Flow: Develop and implement strategies to automate the dissemination of product information, leveraging AI tools and technologies to enhance efficiency and accuracy.
  • Translate Technical Jargon into User-Friendly Content: You excel at taking highly technical content or tasks (such as development stories) and converting them into clear, concise documentation that’s easy for anyone to grasp. You’ll shape and evolve the content strategy via AI tools, ensuring it aligns with company goals and user needs.
  • Update Release Notes: Take ownership of updating release notes with a focus on compliance-related changes, enhancements, and additions, ensuring users are informed of important updates in a clear and concise manner.
  • Strengthen Our Digital Presence: Grow NewBlack’s LinkedIn and social channels with engaging content on updates, market rollouts, and regulatory compliance.

We are specifically looking for a Nerd that already has the following skills:

  • Technical Expertise: You have a strong technical aptitude and can effectively translate complex technical information into clear, user-friendly content that’s easily understood by both developers and non-technical users. Possess knowledge about creating technical documentation, user guides, and manuals.
  • AI passion & knowledge: You are passionate about AI and its applications & with latest trends and advancements in AI. You have some knowledge in developing, training, and deploying AI models.
  • Passion for Retail and Technology: You are genuinely passionate about the retail industry and technology, and stay informed about trends and developments that impact both sectors.
  • Educational Background in Writing or Communication: You might have a degree in Journalism, Communication, Technical Writing, or a related field that has equipped you with strong writing and communication skills.
  • Fluent in English: You possess excellent English communication skills, both written and verbal, ensuring clarity and precision in all your documentation and content.
  • You are: Self-learner, proactive, independent, detail oriented & possess excellent multitasking skills.

What we offer

  • A company like no other; New Black really takes care of you. We hire with the intention to keep you!
  • To be your own boss, for we don’t have a hierarchy but implemented a holacratic way of working. Everyone is equal.
  • State of the art equipment for your home office (AirPods Max, Macbook etc.), and many amazing perks which will reflect your effort and input.
  • Determine your own working hours and days. Determine your own off-time and working location.
  • When you come to the office – the travel is on us!
  • Our own chef who prepares amazing lunches for you in the office.
  • To be part of something great, not just a job, but a movement in Retail IT landscape. This is a company where everyone works with passion, and they are the best in what they do.

We are changing the future of retail worldwide, and we invite you to be part of it. Apply because you’ve got the motivation to change the game of global retail and the skills to back it up.

How to apply

Send your motivation and resume to Sandra Spalatelu at [email protected]

Although we only hire the best, we don't judge you on (lack of) diplomas or shiny names on your resume. Attitude and experience go a long way. We are looking for the gems who wish to be and become the best of the best.


Open Application

If you can’t find a role that suits your skills, apply here and tell us why we should hire you!

Welcome to New Black; we are looking for talented and skilled people ready for a mission!

About New Black

We are just a bunch of NERDS, transforming the world of (e)commerce with our truly unique Unified Commerce platform, called EVA. Our purpose is to help globally operating brands and retailers to become adaptive to change.

EVA is the engine that powers digital retail solutions, a secure, cloud-based platform that is setup to improve the consumer experience. We facilitate flexible infrastructure, enable digital transformation, and help our customers deliver a true unified experience and functionality to their customers faster and smarter. We work for leading brands and retailers such as Rituals, Intersport, AFC Ajax, Fjallraven, GrandVision, and Scotch & Soda.

Our philosophy

New Black, is a company like no other. That is a promise. We believe that work is about more than getting paid for your effort. We have implemented holacracy in our company and we cut the crap so you don't have to report to a manager. We align with each other, but we don't report in one direction. It helps us to be faster and more adaptive to change. But we don’t take it easy. We work hard and the next thing’s always lined up; we don’t take our success for granted. We have enormous passion and strive to be the best of the best.

NEW BLACK is more than a software company; we are a next-generation platform transforming the world of (e)commerce, a company full of passionate people who love what we do and how we do it.

NEW BLACK is very ambitious; we are profitable and fully bootstrapped (no investors, no debts). This is incredibly important in providing us the freedom to shape our company the way we see fit.

NEW BLACK wholly owns its intellectual property; this allows us to make our own decisions about our products and provides us with the freedom to create the best product with the latest technology.

NEW BLACK has entered selective strategic partnerships with best-in-class global brands like Apple, Microsoft, Adyen, Deloitte to create an ecosystem for global expansion and sustainable success.

Open Role

Retail is changing at a stunning pace. We're helping our customers becoming adaptive to this change. Keeping our customers happy and even help them through challenging digital transformations. When we are talking digital transformations within retail companies, it comes to logistics, finance, e-commerce, operations, payment, and compliancy. Send us your CV and motivation and tell us why we should hire you!

We are specifically looking for a Nerd that already has the following skills:

  • Fundamental analytical and conceptual thinking skills.
  • Excellent planning, organizational, and time management skills.
  • Affinity with retail and IT.
  • Fluent speaking and writing in English.
  • Socially gifted and a team player.

What we offer

  • An amazing passionate team with talented people, who really love what they do and how they do it.
  • A company like no other; New Black really takes care of you. We hire with the intention to keep you!
  • To be your own boss, for we don’t have a hierarchy but implemented an holacratic way of working. Everyone is equal.
  • State of the art equipment for your home office (AirPods Max, Macbook etc.), and many amazing perks which will reflect your effort and input.
  • Determine your own working hours and days. Determine your own off-time and working location.
  • Our own chef who prepares amazing lunches for you in the office.
  • To be part of something great, not just a job, but a movement in Retail IT landscape. This is a company where everyone works with passion, and they are the best in what they do.

We are changing the future of retail worldwide, and we invite you to be part of it. Apply because you’ve got the motivation to change the game of global retail and the skills to back it up.

How to apply

Send your motivation and resume to Sandra Spalatelu at [email protected]

Although we only hire the best, we don't judge you on (lack of) diplomas or shiny names on your resume. Attitude and experience go a long way. We are looking for the gems who wish to be and become the best of the best.