Security

Security built into every layer of retail operations

EVA protects transactions, customer data, and operations through a security architecture designed for scale. Encryption, access control, compliance, and monitoring are embedded into the platform, not added later.

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Security platform visualization

End-to-end protection Secure data, payments, and operations across every channel, device, and system interaction.

Embedded compliance. Security and regulatory controls are built directly into platform workflows and processes.

Continuous monitoring. Detect, prevent, and respond to threats in real time across your entire environment.

Security Capabilities

Everything you need to protect retail operations

Encryption

Encryption

End-to-end encryption. Secure all data in transit and at rest using industry-standard encryption protocols.

Access control

Access

Role-based permissions. Control access to data and functionality based on user roles and responsibilities.

Identity verification

Identity

Multi-factor authentication. Protect user access with strong authentication mechanisms across all system entry points.

Fraud prevention

Fraud

Fraud prevention. Detect and block suspicious transactions using rules, scoring, and third-party integrations.

Visibility and monitoring

Visibility

Monitor and act. Track every system event and detect issues early with audit trails, logging, and real-time alerts.

The shift

From layered defenses to built-in security

EVA embeds security directly into its architecture, ensuring protection is enforced consistently across all operations, channels, and data flows without relying on external layers.
Encryption - protect data at every stage
Encryption

Protect data at every stage

All data is encrypted in transit and at rest, ensuring sensitive information remains protected across systems, networks, and storage environments at all times, without exception or exposure.

Access control - control who sees and does what
Access

Control who sees and does what

Role-based access, IP restrictions, and authentication controls ensure that every user operates within clearly defined permissions and security boundaries, reducing risk and preventing unauthorized actions across the platform.

Resilience - stay operational under pressure
Resilience

Stay operational under pressure

EVA's architecture ensures continuity during disruptions, allowing stores to operate securely even when connectivity or infrastructure is affected, maintaining transactions, data integrity, and uninterrupted customer service at all times.

Certifications

Independently verified security and compliance

EVA’s platform is validated through globally recognized certifications and independent audits, ensuring security, privacy, and compliance at enterprise scale.
AICPA SOC

Security

SOC 1 & SOC 2 Type II

Independent audits confirming controls for financial reporting, security, availability, and data integrity across operations.

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Solution provider

Cloud

CSA Corporate Member

Active member of the Cloud Security Alliance, contributing to best practices in cloud security standards.

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Trusted Cloud Provider

Cloud

CSA Trusted Cloud Provider

Validated cloud provider meeting strict security and transparency requirements.

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GDPR

Privacy

GDPR Compliance

End-to-end data protection embedded into platform design, including consent management and data access control.

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ISO 27001

Security

ISO 27001

Certified information security management ensuring structured risk control and continuous protection of platform data.

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ISO27017

Cloud

ISO 27017

Cloud-specific security controls designed for secure operation in distributed and multi-tenant environments.

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ISO 27018

Privacy

ISO 27018

Protection of personally identifiable information in public cloud environments with strict privacy safeguards.

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ISO 27701

Privacy

ISO 27701

Privacy information management standard extending ISO 27001 to support GDPR and global data protection frameworks.

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STAR Level One

Transparency

CSA STAR Level 1

Certified information security management ensuring structured risk control and continuous protection of platform data.

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DJCP

Regulation

China DJCP (MLPS 2.0)

Compliance with China’s Multi-Level Protection Scheme, supporting secure operations within regulated local environments.

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FAQ

Questions? We're here to help.

How does EVA protect sensitive retail data?

EVA uses encryption, access controls, and continuous monitoring to protect data at every stage, ensuring it remains secure across systems and environments. These controls are built into the platform's core, not added as separate layers.

Does EVA support enterprise security standards?

Yes, EVA is certified against enterprise standards including SOC 2 Type II and ISO 27001, ensuring security, availability, and confidentiality. These certifications are continuously audited and publicly verifiable.

How are users and access controlled?

EVA uses role-based access controls and IP management to ensure users only access what their role requires. Multi-factor authentication adds an additional layer of protection for all user accounts.

Can EVA prevent fraud in real time?

Yes, EVA applies real-time fraud detection through rule-based restrictions and payment risk scoring. Suspicious transactions can be blocked or flagged instantly before they impact operations.

How does EVA ensure compliance across markets?

EVA embeds compliance into its platform with built-in support for global standards such as GDPR and other regulatory frameworks. This ensures secure and compliant operations across multiple countries without additional systems.

How can we verify EVA's security posture?

EVA provides full transparency through its Trust Center, where certifications, audit reports, and system status are publicly accessible. Regular penetration testing and continuous monitoring ensure its security posture remains up to date.

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