Business Analyst - Fiscalization & Compliance

At New Black, we build EVA for retailers operating across different countries. Each market brings its own requirements for invoicing, taxes, reporting and stock movements. As our Compliance Business Analyst, you’ll work out what those requirements mean for EVA and help our teams implement them.

You’ll research regulations, work through integration documentation and discuss solutions with developers, customers and fiscalization providers. The information won’t always be complete or consistent. Part of your job is to investigate those gaps and establish what we need to build.

You’ll stay involved as the work moves into development, answering questions, reviewing findings with QA and updating the documentation when something changes.

About New Black

We are just a bunch of NERDS, transforming the world of (e)commerce with our truly unique Contextual Commerce platform, called EVA. Our purpose is to help globally operating brands and retailers to become adaptive to change. EVA is the engine that powers digital retail solutions, a secure, cloud-based platform that is setup to improve the consumer experience. We facilitate flexible infrastructure, enable digital transformation, and help our customers deliver a true unified experience and functionality to their customers faster and smarter. We work for leading brands and retailers such as Rituals, AFC Ajax, G-Star, Kiko Milano, and others.

Our philosophy

New Black, is a company like no other. That is a promise. We believe that work is about more than getting paid for your effort. We have implemented holacracy in our company and we cut the crap so you don't have to report to a manager. We align with each other, but we don't report in one direction. It helps us to be faster and more adaptive to change. But we don’t take it easy. We work hard and the next thing’s always lined up; we don’t take our success for granted.

New Black is more than a software company; we are a next-generation platform transforming the world of (e)commerce, a company full of passionate people who love what we do and how we do it.

New Black is very ambitious; we are profitable and fully bootstrapped (no investors, no debts). This is incredibly important in providing us the freedom to shape our company the way we see fit.

New Black wholly owns its intellectual property; this allows us to make our own decisions about our products and provides us with the freedom to create the best product with the latest technology.

New Black has entered selective strategic partnerships with best-in-class global brands like Apple, Microsoft, Adyen, Deloitte to create an ecosystem for global expansion and sustainable success.

About your role

• Research fiscal and regulatory requirements for new country rollouts and changes in the markets we already support. Use official sources and work with local specialists where an interpretation needs clarification.
• Read provider documentation and analyze APIs, payloads and data requirements. Work through the complete flow, including rejected documents, failed requests and other exceptions.
• Establish which parts of a process EVA handles and which belong to another system. Agree what information needs to pass between them with the teams and partners involved.
• Discuss proposed changes with the Product Owner and agree on scope and priorities, taking regulatory deadlines and development dependencies into account.
• Write documentation and tickets that give developers the business context, required behavior and acceptance criteria.
• Act as the main point of contact for developers, testers, documentation writers and the Product Owner when questions arise during implementation.
• Review test results and implemented behavior with Engineering and QA. Investigate discrepancies and keep the documentation up to date.

What You Bring

We are specifically looking for a Nerd that:

• Has experience as a Business Analyst, Product Owner or in a similar role working on software products.
• Can take an unclear request, investigate it and turn it into requirements the team can work with.
• Is comfortable reading API documentation and working with JSON/XML payloads, data mappings and processes that involve several systems.
• Writes clear documentation and acceptance criteria, and communicates fluently in English.
• Pays attention to details and follows up on unanswered questions. You should be comfortable challenging an assumption and explaining why it matters.
• Can discuss requirements with developers, customers and external partners, including people who don’t share the same technical or regulatory background.
• Is familiar with Agile development and can organize work around deadlines and dependencies.

Experience with fiscalization, electronic invoicing, VAT, tax reporting or country localization is a strong advantage. Knowledge of retail and e-commerce operations will also be useful, particularly sales, returns, payments and stock movements.

What We Offer

• An amazing passionate team with talented people, who really love what they do and how they do it.
• A company like no other; New Black really takes care of you. We hire with the intention to keep you!
• To be your own boss, for we don’t have a hierarchy but implemented an holacratic way of working. Everyone is equal.
• State of the art equipment for your home office (AirPods, Macbook etc.), and many amazing perks which will reflect your effort and input.
• Determine your own working hours and days. Determine your own off-time and working location.
• Our own chef who prepares amazing lunches for you in the office.
• To be part of something great, not just a job, but a movement in Retail IT landscape. This is a company where everyone works with passion, and they are the best in what they do.

We are changing the future of retail worldwide, and we invite you to be part of it. Apply because you’ve got the motivation to change the game of global retail and the skills to back it up.

How To Apply

Send your motivation and resume to Sandra Spalatelu at sandra@newblack.io. Although we only hire the best, we don't judge you on (lack of) diplomas or shiny names on your resume. Attitude and experience go a long way. We are looking for the gems who wish to be and become the best of the best.

We respect your privacy and protect your data. New Black uses AI‑enabled tools to support parts of our hiring process.This policy explains how we collect, use, and safeguard your personal information during recruitment, following GDPR guidelines & the EU AI Policy.