A Customized Experience on a Unified Platform

EssilorLuxottica is a global leader in the design, manufacture and distribution of everything eyewear. With New Black’s EVA SDKs they can build on the world’s most extensive Unified Commerce platform, combining OMS, Inventory Management, Promotion Engine and more in the way they need it: always flexible, always compliant.

Customer
EssilorLuxottica

Country
Global (over 55+ countries)

Customer size
Revenue >16 Billion USD

Optics
Fashion

Website
www.essilorluxottica.com

Stores
18.000+

Products & Services
POS, Unified Commerce Flows, OMS, Order Orchestration

At a glance

  • Global adoption of Pay-by-Link, tokenization, shopper recognition and pilot partner for Tap to Pay on iPhone
  • Both offline & online transactions are handled by Adyen

What they love the most

A single, flexible system

The EVA Unified Commerce platform offers all the functionality we need: a future-proof POS that’s easy to use in all our stores, an OMS that that covers all our use cases and the foundation we needed to create our own dashboard. This dashboard works alongside the EVA front ends on their SDKs, bringing us closer to Unified Commerce. Even the bespoke solutions required for Optical Retail are handled by EVA, just by configuring the existing functionalities.

Adding more on the go

After having successfully rolled-out EVA, we decided we wanted more. The new Promotion Engine we started using is extensive and has made it easy to configure every kind of discount we want to apply, just how we want it.

“Complete visibility over inventory, powerful Unified Commerce capabilities and modules to streamline order orchestration and they help us roll-out faster around the globe due to their fiscalization and real-time reporting modules. The EVA modern POS running on Apple devices OMS platform allows us to do just that.”


Always compliant

Roll-outs are going smooth across all our global stores thanks to EVA’s default compliance with international legislation, making setup of e-invoicing and digital tax reporting easy.

The #1 Global Unified Commerce Solution

Leading-edge technology

We keep a strict line between feature code, our back-end technology and the cloud vendors we use, meaning we can upgrade to the latest technology the market has to offer as we go. We believe in Moore’s law as a service.

Fully Fiscalized, PCI & GDPR Compliant

Fully Fiscalized, PCI & GDPR Compliant Regulatory changes, increased transparency, technological advancements and everything about the way tax authorities operate are in flux. Real-time data and best-of-technology methods are the cornerstones of our compliance strategy as well. EVA is fully compliant with international and national legislation in the field of fiscalization, e-invoicing and digital tax reporting in over 50+ countries.

Unified Commerce-as-a-Service

A MACH-based architecture built with a cloud-agnostic approach. All inventory, order, and customer data in full context is available at your fingertips across all touchpoints.

Frictionless payments with Adyen

Unified Commerce goes hand in glove with frictionless payments, which is why we’ve partnered with Adyen. This ensures any payment transaction and all its relevant data is captured smoothly and securely, while making the interaction for the customer easy and straightforward for both traditional and non-traditional payment options, such as Tap to Pay on iPhone and Pay by Link.

Get in touch

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