Albert Visser

As Head of Knowledge at New Black, I thrive on transferring knowledge, using my experience to simplify complex legacy landscapes for the clients who need it most. I love working with customers, the challenges that come with each one, and the sheer breadth of business types and problems across our client base. What energizes me most is breaking down complex material into understandable pieces, while untangling gordian knots with smart, practical solutions. Deep knowledge of business processes, retail, and the EVA product itself comes together with a creative streak, all in service of helping clients move confidently into the future.

Key Achievements
Facilitated Kiko Milano's digital transformation in just six months, delivering enterprise-scale change on an accelerated timeline.
Built dozens of enterprise architectures for retailers of varying sizes, guiding implementation from design through go-live.
Involved in streamlining complex logistics processes for Fenix Outdoor, Red Wing Shoes, and Dyson.
Built a team of highly skilled subject matter experts across a range of domains, giving clients direct access to deep expertise wherever they need it.
Writes thought leadership pieces that turn observations from direct client contact into practical, applicable ideas for the industry.

My Vision
There's always a simple solution hiding inside a complex problem. At its core, retail is nothing more than selling goods that a customer pays money for, so it really can't be that difficult. That basic principle is the foundation for every enterprise landscape built for retailers: strip away the complexity, find the simple logic underneath, and build from there.

Leadership Philosophy
Honesty always wins, no matter how complicated, welcome, or disappointing the message might be. Once the truth is established, that's the foundation for the next step. This applies to the way problems get approached, and just as much to the way teams are led.

Let's Connect
If you want to talk through solving complex problems, or share knowledge about retail and software, let's connect.