How to make an
Click & Collect order

Click & Collect orders are created either by customers themselves online, or by you in-store. You can select whichever store is most convenient for pickup; the corresponding order will come up as a task in the selected store.

Step 1

Go to the webshop

Step 1

Go to the webshop

Step 2

Select delivery option

During checkout, select Click & Collect as the delivery option. Enter a postal code/address/city to find a pick-up location nearby and select a Click & Collect location.

Step 3

Finish your order

Continue to payment and finish your order.

Step 4

Open the Tasks app

Tap the Tasks Beyond app icon on your start screen.

Step 5

Start the Click & Collect task

Tap ‘Click & Collect’ and select the task.

Step 6

Reserve items

Select an item and tap ‘Mark All Items as Reserved’.

Step 7

Finish the task

Tap ‘Next’ in the upper right corner and complete the task with ‘Reserve’.

Step 8

Open the email on another device

The New Black email will arrive in your customer’s inbox. Note that it might arrive in a spam folder.

Step 9

Open the
Checkout App

Tap the Checkout Beyond app icon on your start screen.

Step 10

Scan the 
QR-code

Scan the QR code in the email of the customer.

Step 11

Hand the order over to the customer

After you scan the QR code, the order will be displayed.

Step 2

Select delivery option

During checkout, select Click & Collect as the delivery option. Enter a postal code/address/city to find a pick-up location nearby and select a Click & Collect location.

Step 3

Finish your order

Continue to payment and finish your order.

Step 4

Open the Tasks app

Tap the Tasks Beyond app icon on your start screen.

Step 5

Start the Click & Collect task

Tap ‘Click & Collect’ and select the task.

Step 6

Reserve items

Select an item and tap ‘ Mark All Items as Reserved’.

Step 7

Finish the task

Tap ‘Next’ in the upper right corner and complete the task with ‘Reserve’.

Step 8

Open the email on another device

The New Black email will arrive in your customer’s inbox. Note that it might arrive in a spam folder.

Step 9

Open the Sales app

Tap the Sales Beyond app icon on your start screen.

Step 10

Scan the QR-code

Scan the QR code in the email of the customer.

Step 11

Give the order to the customer

After you scan the QR code, the order will be displayed.

That's it!